QA Tester
Highguard
Wildlight Entertainment
January 2022 - January 2024

Responsibilities

• o Spearheaded and owned early-stage evaluation all 11 characters, 10 raid tools, and 61 weapons, providing production and stakeholders with actionable insights into scope, risks, and feasibility.

• Authored and maintained dozens of pages of cross-functional early-stage documentation for new game concepts, consolidating design intent, technical considerations, milestones, and risk areas to improve alignment across production, engineering, design, and external partners.

• Identified and communicated feature-level risks, dependencies, and potential roadblocks daily, supporting informed production decisions and improved team velocity.

• Executed and delegated dozens of testing tasks to internal and external teams to ensure MTX Items were ready for launch effectively that resulted in higher quality features ready ahead of schedule.

• Provided day-to-day production operations support by leading daily triage and prioritizing 60+ issues per day, aligning teams to protect delivery timelines and quality targets.