QA Production Assistant / QA Tester
Highguard
Wildlight Entertainment
February 2025 - February 2026

Primary Responsibilities

• Spearheaded and owned early-stage evaluation all 11 characters, 10 raid tools, and 61 weapons, providing production and stakeholders with actionable insights into scope, risks, and feasibility.

• Authored and maintained dozens of pages of cross-functional early-stage documentation for new game concepts, consolidating design intent, technical considerations, milestones, and risk areas to improve alignment across production, engineering, design, and external partners.

• Identified and communicated feature-level risks, dependencies, and potential roadblocks daily, supporting informed production decisions and improved team velocity.

• Executed and delegated dozens of testing tasks to internal and external teams to ensure MTX Items were ready for launch effectively that resulted in higher quality features ready ahead of schedule.

• Provided day-to-day production operations support by leading daily triage and prioritizing 60+ issues per day, aligning teams to protect delivery timelines and quality targets.

Leadership:

• Led External QA and other analysts in testing for level sweeps and upcoming design features

• Mentor and train all of our new analysts in game testing fundamentals and the use of our tools develop and manage Design test cases in the Testrail software.

• Created Tracking documentation for other analysts and external QA teams to utilize and review

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Testrail:

• Created and Managed dozens of test plans for all internal and external teams to track the status of features as testing progresses.

• Designing Milestones and Test Plans to distribute out to the internal and external teams for testing and Initiating and completing Test Runs